fees & pricing

Creating an account, browsing artists and products, and booking a service all cost nothing. When you buy a product, you pay only the listed price plus delivery — there's no service or booking fee added at checkout.

Returns are free too: a 7‑day window, no restocking fee, and a prepaid shipping label included with every order. See our returns policy for details.

To keep the shop genuine and reviewed, every product listing runs on a simple package price. Buying a package with more than one product slot means the rest are banked on your account — use them on other products any time, at no extra charge. There's no separate “advertising” fee on top — listing a product is what promotes it.

Separate from the listing fee, Umuhle takes a service fee on the sale price whenever a product actually sells: a flat R5, or 10% of the price — whichever is higher. In practice that's a flat R5 on anything up to R50, and 10% above that. Products must be priced at R35 or more.

The same service fee — a flat R5, or 10% of the price, whichever is higher — applies to completed bookings; you keep the rest, credited to your wallet automatically once the booking is marked complete. There is no fee to create a profile or list your services. Services must be priced at R35 or more.

If you want a discoverable salon/store profile with its own page and location, a salon listing is R35 per year. This is entirely optional — you can take bookings and sell products without one.

Direct photo uploads to your salon gallery are R5 per image to cover storage costs. Connecting your Instagram is free and syncs your gallery automatically — most partners use this instead of paying per photo.

Everything you earn — from bookings, product sales, or Umuhle's own commission-free transfers — follows the same payout terms:

Refer a beauty professional and earn 5% once they pay to list their first product — no cap on referrals. This is money Umuhle pays you, not a fee. See how referrals work for the full breakdown.

If anything here is unclear, contact us at info@umuhle.co.za — we will be happy to walk through how fees apply to your specific situation.